Third Party Origination Channel Manager (REMOTE within Fulton Bank footprint - DE, MD, NJ, PA, or VA)

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

The Manager of Third-Party Origination (TPO) Channel is responsible for developing, managing, and growing relationships with mortgage brokers and correspondent lenders (partners). This role will ensure compliance with all regulatory requirements, optimize operational processes, and drive loan production volume through strategic partnerships and business development initiatives.

 

This position is remote within the Fulton Bank footprint (DE, MD, NJ, PA, VA).

• Business Development & Relationship Management: Develop and implement strategies to expand the TPO channel, including identifying and onboarding new partners. Cultivate strong relationships with existing third-party partners to drive loan volume and enhance customer satisfaction. Monitor market trends and competitor activities to identify opportunities and risks within the TPO space. Represent the company at industry events, conferences, and networking opportunities to promote brand awareness and business growth. Supporting Fair and Responsible Banking (FRB) by identifying and working with third party partners to increase the bank’s lending in identified areas within the footprint in alignment with FRB strategy.
• Operational Partnership & Performance Management: Establish and oversee processes to ensure efficient loan submission, underwriting, and closing functions within the TPO channel. Monitor key performance indicators (KPIs), including loan quality, production volume, and service levels, to optimize partner relationships and results. Collaborate with internal departments such as underwriting, compliance, and secondary marketing to ensure seamless loan processing. Drive continuous improvement initiatives to enhance partner experience and operational effectiveness. Manages employees within the TPO Channel. Responsible for recruitment and performance management of employees.
• Compliance & Risk Management: Ensure all TPO activities adhere to federal and state regulatory requirements, bank policies, and industry standards in collaboration with second line of defense. Present periodic reviews and audits to partners to address compliance and risk exposure. Stay up to date with regulatory changes and provide training to partners and internal teams as necessary.
• Training & Development: Provide ongoing training and support to third-party partners to ensure alignment with company policies and industry best practices. Coordinate and contribute to educational materials and resources to assist partners in optimizing their business with the bank's mortgage products and services. Foster a culture of continuous learning and professional development within the TPO team.
• Financial & Strategic Planning: Collaborate with senior leadership of FMC to develop annual business plans and production/revenue goals for the TPO channel. Gather intelligence from competition to help inform pricing strategies. Ensure the business plan is dynamic, allowing for flexibility to effectively support the overall objectives of the consumer business line.

 

Education

Bachelor's Degree or the equivalent experience. Specialty: Business, Finance, or a related field. (Preferred)

Experience

10 or more years third-party residential mortgage lending experience. (Required)

4 or more years management and recruitment of account executives. (Preferred)

Knowledge, Skills, and Abilities

• Proven track record of building and managing third-party relationships with mortgage brokers and correspondent lenders (Required)
• Strong understanding of mortgage products, underwriting guidelines, and regulatory compliance (Required)
• Proficiency in mortgage origination systems (Required)
• Excellent leadership, communication, and negotiation skills (Required)

 

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

In addition to base pay, this position is eligible to participate in a commission plan.

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

This position may require incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.